2014 and the Expanding Internet of Things

During 2014, the user experience (UX) group at ICS worked on our usual fare of mobile and desktop apps, but we also saw a large expansion of embedded device projects that fall into three categories: kiosk information systems, in-vehicle infotainment systems (IVI) and robotics control systems. Each area presents unique and complex challenges for a UX designer. However, we noticed some common requests between all three of those areas: the preference for touchscreens and the desire to be connected to the Internet.

Touch Gesture Success and Screen Angle for an Interactive Kiosk

When installing a touchscreen kiosk, the angle of the screen is a major consideration. First, it affects how quickly people perceive the device as interactive and also touch-enabled. (See my   previous  post, Is That a Kiosk? How to Best Position Your Public Touchscreen Display for Use.) Second, it affects how comfortable it is for users to perform touch gestures.